Last Updated: July 14, 2026

Welcome to HEYMEN. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, features, and related content collectively referred to as the “Services.”

Throughout these Terms, “HEYMEN,” “we,” “us,” and “our” refer to Heymen LLC, doing business as HEYMEN. “You” and “your” refer to any person who visits our website, creates an account, places an order, submits content, or otherwise uses our Services.

By visiting our website, purchasing from us, or using any part of the Services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website. If you do not agree with these Terms, you may not access or use the Services.

1. Eligibility and Acceptance

You must be at least the age of majority in your state, province, or country of residence to make a purchase through our website. If you are under the age of majority, you may use the Services only with the involvement and permission of a parent or legal guardian.

By using the Services, you represent that:

• You have the legal capacity to enter into these Terms.
• The information you provide is accurate and complete.
• You will use the Services only for lawful purposes.
• You will comply with all applicable laws and regulations.

Our website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

2. Changes to These Terms

We may revise these Terms from time to time by posting an updated version on this page. The “Last Updated” date indicates when the latest changes became effective.

Your continued use of the Services after updated Terms are posted constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

3. Online Store Terms

You may not use our products, website, or Services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not:

• Violate any applicable law or regulation.
• Interfere with the security or operation of the website.
• Transmit viruses, malicious code, or other harmful material.
• Attempt to gain unauthorized access to our systems or another user’s account.
• Use automated systems, bots, scraping tools, or data-mining tools without our written permission.
• Copy, reproduce, resell, or commercially exploit any part of the Services without authorization.
• Submit false, misleading, defamatory, infringing, or unlawful content.

A violation of these Terms may result in the immediate suspension or termination of your access to the Services.

4. Product Information

We make reasonable efforts to display our products, descriptions, materials, measurements, colors, photographs, and other details as accurately as possible. However, we cannot guarantee that every display or description will be completely accurate, current, or error-free.

Product colors may appear differently depending on your device, screen settings, lighting, and photography conditions. Measurements may vary slightly due to manual measuring, manufacturing processes, or the handcrafted nature of certain products.

Some products may feature natural materials, handmade details, distressed finishes, plating, stones, fabrics, printing, or individually assembled components. Minor variations in texture, shape, color, pattern, placement, or finish are not necessarily defects and may be part of the product’s unique character.

Product packaging may occasionally differ from photographs because of supplier updates, seasonal changes, improvements, or inventory availability, provided that the essential product remains substantially consistent with its description.

We reserve the right to modify product specifications, packaging, materials, or designs when reasonably necessary, provided such changes do not materially reduce the product’s intended function or value.

5. Product Availability

All products and offers are subject to availability. We may limit the quantities of products available to any person, household, geographic region, or order.

We reserve the right to:

• Discontinue any product at any time.
• Limit sales of products or Services.
• Reject or cancel orders when inventory is unavailable.
• Correct inventory errors.
• Restrict purchases that appear to be intended for unauthorized resale.

The inclusion of a product on our website does not guarantee that it will remain available.

6. Prices, Promotions, and Taxes

Prices are displayed in the currency indicated on the website and may change without notice. The price charged for an order will generally be the price displayed at checkout when the order is submitted, subject to correction of obvious errors.

Unless otherwise stated, prices do not include applicable sales tax, use tax, customs duties, import fees, brokerage charges, or similar government assessments. These amounts may be calculated at checkout or collected separately by the applicable authority or shipping provider.

Discount codes, promotions, free-shipping offers, gifts with purchase, and other special offers:

• May be subject to additional conditions.
• May have expiration dates.
• May be limited to certain products or customers.
• May not be combined unless expressly stated.
• Have no cash value.
• May be modified or discontinued where legally permitted.

Only one promotional code may be used per order unless otherwise stated.

7. Orders and Order Acceptance

Submitting an order does not guarantee acceptance. Your order is an offer to purchase the selected products, and we reserve the right to accept, decline, limit, or cancel the order.

We may decline or cancel an order for reasons including:

• Product unavailability.
• Pricing or description errors.
• Suspected fraud or unauthorized payment activity.
• Incorrect billing or shipping information.
• Purchase quantity limits.
• Suspected unauthorized resale.
• Restrictions imposed by law or shipping providers.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method for the canceled portion of the order.

An order confirmation email acknowledges that we received your order. It does not necessarily mean that the order has been accepted or shipped.

You are responsible for reviewing all product selections, sizes, colors, quantities, personalization details, billing information, and shipping information before completing your purchase.

8. Billing and Payment Information

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information when necessary so that we can complete your transaction and contact you regarding your order.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method.
• The payment information is accurate.
• You authorize us and our payment providers to charge the total amount shown at checkout.

Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to the provider’s terms and privacy practices.

We do not guarantee that every payment method will be available in every location.

9. Shipping and Delivery

Shipping methods, estimated processing times, estimated delivery times, and applicable shipping charges are described during checkout or in our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise. Delays may occur because of carrier operations, weather, customs inspections, holidays, supply disruptions, incorrect addresses, public emergencies, or other circumstances beyond our reasonable control.

We will make reasonable efforts to ship orders within the timeframe stated on our website. If a material delay occurs, we may contact you with updated information and any options required by applicable law.

You are responsible for providing a complete and accurate delivery address. HEYMEN is not responsible for delays, failed deliveries, or additional costs caused by an incorrect or incomplete address supplied by the customer.

Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their packages.

For international orders, you are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by the destination country unless the checkout page expressly states that those charges are included.

Additional shipping terms are provided in our Shipping Policy, which is incorporated into these Terms.

10. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, damaged-item claims, missing-item claims, and refunds are governed by our Refund Policy.

You are responsible for reviewing the Refund Policy before purchasing. Certain products may be final sale or ineligible for return, including personalized products, used products, hygiene-sensitive products, gift cards, clearance items, or products otherwise identified as non-returnable, to the extent permitted by law.

Refunds, when approved, are generally issued to the original payment method. Processing times may vary depending on your bank, card issuer, payment provider, or financial institution.

Nothing in these Terms limits any non-waivable consumer rights available under applicable law.

11. Damaged, Defective, or Incorrect Products

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incomplete, or materially different from what you ordered, contact us at support@heymenstudio.com within the timeframe stated in our Refund Policy.

To evaluate a claim, we may request:

• Your order number.
• A description of the issue.
• Clear photographs or video.
• Photographs of the packaging and shipping label.
• Other reasonable information needed to verify the claim.

Do not discard damaged products, packaging, or shipping materials until we have completed our review.

Depending on the circumstances and applicable law, we may offer replacement parts, a replacement product, store credit, repair assistance, a partial refund, or a full refund.

12. Product Use and Safety

You are responsible for reading and following all product descriptions, care instructions, warnings, assembly instructions, age recommendations, and safety information.

Products containing small pieces may present a choking hazard and must be kept away from young children when indicated. Children should use applicable products only under appropriate adult supervision.

Buildable products, decorative products, jewelry, apparel, accessories, and gift items must be used only for their intended purposes. Products identified as decorative are not toys unless expressly stated otherwise.

You are responsible for determining whether a product is suitable for your intended recipient, use, environment, age group, allergies, sensitivities, and personal circumstances.

Immediately stop using a product if it becomes damaged or presents a potential safety risk.

13. Accounts and Passwords

Certain features may allow you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring through your account.

You agree to notify us promptly if you suspect unauthorized access to or use of your account.

We reserve the right to suspend, disable, or terminate an account when we reasonably believe that it has been compromised, misused, or used in violation of these Terms.

14. Intellectual Property

All content made available through the Services—including the HEYMEN name, logos, product designs, artwork, graphics, photographs, videos, product descriptions, written content, packaging, website design, icons, illustrations, downloadable materials, and other brand elements—is owned by or licensed to HEYMEN and is protected by applicable intellectual property laws.

You may access and use the website only for personal, non-commercial shopping purposes.

Without our prior written permission, you may not:

• Copy or reproduce our content.
• Modify, publish, distribute, sell, or license our content.
• Use our photographs or product descriptions on another website or marketplace.
• Manufacture, reproduce, or create derivative products from our designs.
• Remove copyright, trademark, or ownership notices.
• Use the HEYMEN name, logo, or branding in a way that suggests affiliation or endorsement.
• Use our content to train automated systems or artificial intelligence models.

No rights or licenses are granted except those expressly stated in these Terms.

15. Scripture, Quotations, and Third-Party Rights

Certain products or website content may contain Scripture references, quotations, translations, symbols, artwork, fonts, or other materials owned by third parties.

All third-party trademarks, copyrighted works, Bible translations, and other intellectual property remain the property of their respective owners. Their appearance on our products or website does not necessarily imply sponsorship, endorsement, or affiliation unless expressly stated.

16. Reviews, Photographs, and User Content

You may be able to submit reviews, comments, photographs, videos, testimonials, suggestions, or other content (“User Content”).

You retain ownership of your User Content. However, by submitting it to us, you grant HEYMEN a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual license to use, reproduce, edit, adapt, publish, translate, distribute, display, and promote that User Content in connection with our business, products, advertising, social media, website, and marketing materials, subject to applicable law.

You represent that:

• You own or have permission to submit the User Content.
• Your submission does not violate another person’s rights.
• Your submission is accurate and not misleading.
• Your submission does not contain unlawful, abusive, defamatory, obscene, or malicious material.
• Your submission does not contain private information belonging to another person.

We may monitor, edit, decline, or remove User Content at our discretion, but we are not obligated to do so.

We do not guarantee that all reviews will be published or remain available. We will not knowingly alter a review in a way that misrepresents the reviewer’s opinion.

17. Third-Party Services and Links

Our Services may contain links to third-party websites or use services provided by payment processors, shipping carriers, analytics providers, social media platforms, advertising platforms, or other service providers.

We do not control and are not responsible for third-party websites, products, content, security, availability, terms, or privacy practices.

Accessing a third-party service is at your own discretion and risk. You should review the terms and privacy policies of the applicable third party before using its services.

The presence of a third-party link does not necessarily constitute an endorsement.

18. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using the Services, you acknowledge that your personal information may be processed as described in that policy, including by service providers that help us operate our website, process payments, fulfill orders, communicate with customers, prevent fraud, and improve the Services.

19. Errors and Inaccuracies

The website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.

If we cancel an order because of our error after payment has been collected, we will refund the applicable amount to the original payment method.

20. Prohibited Uses

In addition to other restrictions stated in these Terms, you may not use the Services:

• For unlawful or fraudulent activity.
• To infringe intellectual property or privacy rights.
• To harass, threaten, abuse, or discriminate against another person.
• To submit false or misleading information.
• To distribute malware or harmful code.
• To collect or track another person’s information without authorization.
• To spam, phish, scrape, crawl, or interfere with website functions.
• To circumvent security features.
• To impersonate another person or organization.
• To make purchases using stolen or unauthorized payment information.
• To resell products in a way that falsely suggests authorization by HEYMEN.

We may suspend or terminate access for prohibited conduct.

21. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND WEBSITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT WARRANT THAT:

• THE SERVICES WILL ALWAYS BE AVAILABLE, SECURE, OR ERROR-FREE.
• ALL WEBSITE INFORMATION WILL BE COMPLETE OR CURRENT.
• DEFECTS OR INTERRUPTIONS WILL ALWAYS BE CORRECTED.
• THE SERVICES WILL MEET EVERY USER’S INDIVIDUAL EXPECTATIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THIS DISCLAIMER DOES NOT EXCLUDE WARRANTIES OR RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.

22. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HEYMEN AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM OR RELATING TO:

• YOUR USE OF OR INABILITY TO USE THE SERVICES.
• YOUR PURCHASE OR USE OF A PRODUCT.
• WEBSITE INTERRUPTIONS OR ERRORS.
• THIRD-PARTY SERVICES.
• UNAUTHORIZED ACCESS TO INFORMATION.
• CONTENT OR CONDUCT OF ANOTHER USER.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM A PARTICULAR ORDER OR CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO HEYMEN FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS OR LIABILITY LIMITATIONS. IN THOSE JURISDICTIONS, THESE PROVISIONS WILL APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

23. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless HEYMEN and its owners, directors, officers, employees, affiliates, agents, contractors, licensors, service providers, and suppliers from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from:

• Your violation of these Terms.
• Your misuse of the Services.
• Your violation of applicable law.
• Your infringement of another person’s rights.
• User Content submitted by you.

24. Termination

These Terms remain effective until terminated by you or HEYMEN.

You may stop using the Services at any time.

We may suspend or terminate your access if we reasonably believe that you have violated these Terms, created legal or security risks, engaged in fraudulent activity, or misused the Services.

Obligations and liabilities incurred before termination will survive termination. Sections concerning intellectual property, disclaimers, liability limitations, indemnification, disputes, and other provisions that by their nature should survive will remain effective.

25. Governing Law

These Terms and any dispute arising from or relating to the Services or purchases from HEYMEN will be governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.

Nothing in this section deprives consumers of any mandatory protections available under the laws of their place of residence.

26. Dispute Resolution

Before initiating formal legal proceedings, you agree to contact us at support@heymenstudio.com and make a good-faith effort to resolve the dispute informally.

Unless prohibited by applicable law, any legal action arising from these Terms or the Services must be brought in the state or federal courts located in Texas, and you consent to the jurisdiction of those courts.

This section does not prevent either party from seeking appropriate injunctive or equitable relief where necessary to protect intellectual property, confidential information, or legal rights.

27. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or modified to reflect the parties’ intent as closely as possible.

The remaining provisions will continue in full force and effect.

28. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

A waiver is effective only if made in writing by an authorized representative of HEYMEN.

29. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any additional policies or terms posted on the website, constitute the entire agreement between you and HEYMEN regarding the Services.

These Terms supersede prior communications or agreements concerning the same subject matter.

30. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, corporate reorganization, sale of assets, change of control, or operation of our business, subject to applicable law.

31. Contact Information

Questions about these Terms should be sent to:

HEYMEN
Legal business name: Heymen, LLC
Email: info@heymenstudio.com
Business address: PO BOX 680254, San Antonio TX 78268
Website: heymenstudio.com